Thu 5 Jan 2006
The world is full of competent people
Posted by Happy under Social
Comments Off on The world is full of competent people
The wondrous thing is how many competent people there are in the world. Imagine for a moment that you went to the supermarket, and it was deserted. You can take anything you want but there is one little problem. There is a security guard who won't let you out until you pay. And he doesn't know how to work anything, or how much anything costs. He wants to see a cash register printout.Can you master the computer systems well enough to do that? You might criticise a checkout chick who makes a mistake, but can you really do her job? I don't think so. You need her to make that quick purchase.
Interactions with life's various service providers are a management problem. I want an interaction that is as little effort for me as possible, with the maximum prospect of success. I don't care if I have to help a bit to get the right outcome — it's always going to be quicker than doing it all myself.
Above all: never get angry (unless getting angry is the optimal strategy, and then do it with flair).